All prices are shown in U.S. Dollars.
All prices are FOB origin warehouse (ex-works).
Transportation charges to the buyer's location are NOT
included. Please read below the sections on Payment
Terms and Shipping Rates
to learn more about shipping costs.
are usually based on a particular minimum quantity order. For
example: "20+" means that at least 20 pieces of the
item must be purchased to qualify for that price, or
"Take-all" meaning that the entire lot must be
purchased. Some items can be purchased in smaller quantities
than what is shown (usually for a higher price), but some lots
cannot be broken into smaller quantities. This will depend on
the particular item in question. Please contact us to inquire if smaller quantities of a particular item can be
We require payment either by
Wire Transfer in advance of shipment or Letter of Credit (L.C.). L.C.'s are usually
only practical for international orders of $10,000
or more. L.C. terms are listed below.
not accept credit cards. For some orders within U.S.A. (up to
about $2,000 maximum) we can accept credit card payment via
Payment must include the cost of shipping and insurance. This will be the "CIF" price (cost, insurance and freight). In order to know the total CIF price, we will need to calculate the cost of shipping and insurance based on your exact order. You
must provide us with specific information about the shipping destination and which items you are planning to order before we can quote the CIF price. Please see the section below about
shipping rates for more
information on how to find out the CIF price.
OF CREDIT TERMS:
- The L.C.
must be Confirmed and Irrevocable.
"at sight" in USA at
the counters of a major USA bank upon presentation of
currency of payment must be in U.S. Dollars.
L.C. must be in English language.
banking charges must be for applicant's account.
must be allowed.
shipments must be allowed.
name: PC Wholesalers
from: ANY U.S.A. PORT
allow at least 30 days for shipment, and 30 days after
shipment for document negotiation.
- The L.C.
must be prepared subject to the Uniform Customs and Practice for Documentary Credits.
our shipments are packed very carefully to ensure that they
will arrive at your door undamaged. We have many years of
experience in shipping both small and large orders so you can
be assured that your
purchases will arrive safely.
are packed with protective bubble wrap or foam, usually 5 to
10 pieces per carton. Occasionally, we also offer laptops
which are individually boxed.
PCs AND MONITORS:
is usually done on 42x48" Pallets.
PC's: 50 to 90 pieces per pallet.
Monitors: 45 pieces per pallet.
Monitors: 24 to 30 pieces per pallet.
container dimensions and capacities are shown below.
ft. High Cube
plus 14/15" Monitors
plus 17" Monitors
We have long-established relationships with trusted shipping companies and have access to very favorable rates due to our large volume of shipments.
We usually send shipments on a "Freight Prepaid" basis. This will assure that you will receive a fixed shipping rate in advance which cannot change. When orders are paid by LC, we will use our own freight forwarders. For pre-paid orders, you may use our forwarders or
METHODS (DOMESTIC U.S.A.):
LAPTOPS AND OTHER SMALL
ITEMS: These are usually shipped by UPS, FedEx, or Air
Cargo service. Normal transit times are from 1 to 6 working
days depending on the destination and method.
PC's AND OTHER LARGE ITEMS: These are shipped on pallets
via Motor Freight (Truck lines). Transit times are from 1
to 7 working days depending on the distance from the origin
warehouse to your destination.
METHODS (FOREIGN COUNTRIES):
LAPTOPS AND OTHER SMALL
ITEMS: These are usually shipped by Air Cargo service.
Normal transit times are from 2 to 7 days depending on the
destination country. Most Laptops weigh approximately 9 pounds
each with the packing material (boxes, etc) factored in.
PC's AND OTHER LARGE ITEMS: These are shipped in
containers by Ocean. The normal container sizes are 20 foot
standard, 40 foot standard, and 40 foot "high cube".
Container dimensions and capacities are shown in the tables
above. It is
most economical to ship product in full container loads
whenever possible. Ocean
shipping transit times are usually from 2 to 5 weeks
depending on the destination.
Please give your city, state and zip code and the
quantity and type of items which you are interested in, so that we can
determine the best method of shipping and the lowest rates.
When contacting us for shipping rates, please provide
the following information, so
that we can determine the best method of shipping and the
- The destination
city and country (include postal code if applicable).
- The nearest shipping port
(for Ocean) -or-
- The nearest international airport (for Air cargo).
- The quantity and type of items which you
are interested in.
cargo shipments can be quoted as "door-to-airport"
or "door-to-door" (door-to-door may not be available for
shipping is usually quoted as "door-to-port" which
means that the price includes all transportation and
documentation charges from our warehouse to the container holding yard at
the destination port.
is usually not included in the rate given for ocean shipments,
amount depends on the actual value of the goods, so it must be
note that customs duties, excise taxes, clearing fees, excess
storage charges and
local transportation in the destination country are NOT
included in the shipping rate. Where applicable, those charges
will be payable by you in your country. We are not able to
provide information about these items as they vary from
country to country. We also cannot provide information about
import licenses (if any) required by your country. We advise
you to investigate these matters with your local customs
clearing agents and the local governing body which regulates
international commerce in your country.
We provide a "non-DOA" warranty
for most of our used products. DOA means
means that you will be given a reasonable amount of time,
after you have received the goods, to inspect them and to
notify us of any shortages or defects. The time allowed will
be dependent on the quantity and type of product in question.
For example: if you have purchased 10 or 20 Laptops, then 5
days after receipt would be a reasonable time to inspect them
and to notify us of problems. If the order is larger then the
DOA warranty time is 15 days after receipt.
are guaranteed to be at least 95% working. Usually,
used laptops do not have any warranty on the battery since
this is considered to be a consumable item. In some
instances, we also offer laptops which come with 100% tested
batteries. In that case, we will mention this fact in our
description and these units will have the 95% working
guarantee extended to the batteries also.
Any defects over the 5% allowance must be reported to us
within the warranty period. You must provide a list of serial
numbers, and details about the problem for all defective
and Monitors are guaranteed to be at least 90% working.
The procedure for reporting defects is the same as with
do not have to complete the RMA form.
Domestic USA customers must complete the RMA form and fax it
to us before product can be returned.
note that certain products which are of recent vintage may
also be covered by remaining manufacturers' warranties. For
example many brands of computers come with a 1-year or 3-year
manufacturer's warranty, so if they are within that age, they
will still be covered by the manufacturer's warranty.
which are sold "AS-IS" or as "Grade B",
etc. usually do not have any warranty.
AND FACTORY-REFURBISHED PRODUCTS:
New and Factory-refurbished products will usually have a
warranty, or a time-specific warranty from us. We will provide
you with warranty details for those products upon request.
on this page is provided as a general guideline of our
Please contact us for specific information relating to any
possible transaction which you are contemplating. Information contained
in other communications, advertisements, offers or contracts
may take precedence over these published policies and terms.
© PC Wholesalers 2003-2012