SABCAL LLC
RMA Terms and Conditions
Please read carefully

IMPORTANT NOTICE! These terms do NOT apply to customers outside of the USA. These RMA terms are only applicable to domestic USA returns.

1. All returns must be accompanied by an RMA form with a valid RMA number issued by Sabcal LLC. No returned material will be accepted without a valid RMA.

2. All returned items must be accompanied by a copy of the original sales invoice.

3. RMA numbers issued by Sabcal LLC are valid for 14 days. Items must be received by us within that time (except overseas shipments).

4. Please give a detailed description of the problem when requesting RMA authorization. Any items returned without explanation and having no obvious defect may be subject to labor charges.

5. Please make sure that any items returned to us have been tested by your technician prior to return. Any items returned to us which are found to have no defect will be subject to labor charges and returned to you with freight charges due.

6. All returned items must be packed carefully to avoid damage during transit. If possible, please use the original packaging. Any items received damaged in transit will not be covered under warranty.

7. We will repair, replace or issue a refund for defective items which are under warranty, at our sole discretion.
   

8. Some items might have to be returned to the manufacturer for warranty issues. We will inform you in that case.